So I was working on a mockup for a Silverlight application based upon a prospective customer's proof-of-concept kiosk use case scenario yesterday and made a rather dramatic blunder. I put together a barebones wireframe mockup of the use case so that the internal team could discuss the user experience and start to develop our vocabulary about the business process. I shared the wireframe with some team members and was surprised by one of the first questions posed: Will the kiosks have Internet connectivity?... Doh!!
Needless to say we're back to the table with the customer with this and other questions to be resolved before we pursue further design work. Since it was a proof-of-concept and it was based upon an inherently web-based technology, I assumed that the customer would understand the infrastructure requirements. But you know what happens when you assume...
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